Last updated: April 24, 2019
Raven and Vine LLC (“us”, “we”, “our”) operates http://www.ravenandvine.com (the “Site”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy
Information Collection And Use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”).
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
The Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze your information.
If you create a Customer Account on this website, we collect personal information to improve our customer service and checkout experience. This information may include, but not limited to, your: home address, billing address, Shipping address, details about your orders (lifestyle, family, etc..), email address, name, phone number, etc…
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that will improve our service offerings.
Abandoned Cart Emails
You may receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
1. You enter your email address at checkout, or are logged into your Customer Account
2. You add a product in to your shopping cart
3. You close your browser or leave this website without completing your purchase
The email will link you back to this website, where you can pick up where you left off and complete your purchase. You can unsubscribe from these messages at the bottom of the email.
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email-marketing provider, so they can send these emails on our behalf.
Order and Account Emails
We may email you with messages about your order or account activity. It’s not possible to unsubscribe from these messages.
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored my received personal information about you, including: Information about your browser, network, or device and your IP address.
Like many other sites, we use “Cookies” to collect information. These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this site only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.