E-DESIGN TERMS AND CONDITIONS

Last updated: April 25, 2019

Client may cancel service(s) within 24 hours of purchase for any reason and receive a full refund.  After 24 hours a full or partial refund will be at the full discretion of Raven and Vine.

E-Design is an online design service and any suggestions made are meant to improve the look of the Client’s space and not intended for construction use.

Raven and Vine provides concepts, specifications and/or drawings (“Project Documents” or “Design Deck”) as part of their E-Design services. These Project Documents are conceptual in nature and intended to set forth design intent only.  They are not to be used for architectural, engineering or construction purposes.  Raven and Vine does not provide architectural, engineering or construction services.

All Project Documents prepared by Raven and Vine are instruments of service for the execution of the work on the project and are the exclusive property of Raven and Vine, whether the work on the project is executed or not; and said Project Documents shall not be used on any other project without prior written consent from Raven and Vine.

Raven and Vine is entitled to feature the Client’s Design Deck(s) on their website, blog and/or social media platforms or in any other media for business purposes. Client’s name will not be disclosed without prior written consent.

Raven and Vine may request finished photos of project and feature the work on their website, blog and/or social media platforms or in any other media for business purposes. Client’s name will not be disclosed without prior written consent.

The client agrees to provide all the information regarding requirements for the project including, but not limited to, images of the space, measurements of the space and inspiration for the overall space within a timely manner.  Timing of the final delivery of Design Deck is contingent upon receipt of all requested information.

The room prices for design services are based on styling and recommended sourcing for rooms / spaces under 700 square feet.  If the rooms / space is larger, please purchase two room packages or contact us for a custom quote.

All merchandise required to be purchased or services to be rendered for delivery and installation for the project shall be procured by the Client. Raven and Vine is not responsible for the quality of merchandise ordered or services performed through third parties.

All prices for merchandise recommendations are provided for Client’s convenience.  Client is responsible for all costs associated with merchandise purchases, including but not limited to: merchandise, tax, shipping, and installation.

E-Design clients agree to correspond strictly through online communication after the initial design call.  If additional phone calls are requested, the client agrees to additional fees of $50 per 30-minute phone call.

We may reserve the right, at our sole discretion, to modify or replace these Terms at any time.  If a revision is material we will try to provide at least 14 days notice prior to any new terms taking effect.  What constitutes a material change will be determined at our sole discretion.